Battersea Privacy

1. Information Battersea Collects

Battersea collects and processes several types of personal information, including:

2. How Battersea Uses Your Information

Battersea uses your personal information for the following purposes:

• Battersea Service (Contract Performance):
  • Processing and managing Battersea vehicle hire bookings and agreements. Verifying your identity and confirming you meet Battersea hire eligibility criteria. Coordinating vehicle collection and return arrangements. Processing payments and handling deposits and charges.
• Supporter Communication (Legitimate Interest/Contract Performance):
  • Sending Battersea booking confirmations, updates, and important rental information. Responding to your inquiries and providing Battersea customer support. Notifying you of changes to Battersea services or policies.
• Battersea Marketing (Consent/Legitimate Interest):
  • Sending fundraising appeals, newsletters, and service updates where you have consented or where Battersea has a legitimate interest. You can opt out at any time.
• Battersea Service Improvement (Legitimate Interest):
  • Analysing website usage to improve user experience and functionality. Conducting research to improve Battersea's care and rehoming services.
• Legal Compliance (Charity Duty):
  • Meeting Battersea's legal, regulatory and tax obligations. Combating fraud and maintaining the security of Battersea's services. Managing disputes and enforcing Battersea's terms and conditions.

3. Information Disclosure

Battersea may share your personal information with:

• Battersea Partners: Third-party companies that assist Battersea in delivering services, such as payment processors, IT support providers, and maintenance contractors. These partners are bound by contract to safeguard your personal data.

Battersea does not sell your personal information to third parties for marketing purposes.

4. Data Security at Battersea

Battersea implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular security assessments. Nevertheless, no internet transmission or electronic storage can be guaranteed to be completely secure.

5. Personal Data Retention

Battersea retains your personal information only for as long as necessary to meet the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. Retention periods vary by the category of information and the processing context.

6. Your Rights at Battersea

Under UK data protection law, you have the following rights in relation to Battersea:

• Access to Information: Request a copy of the personal information Battersea holds about you.

To exercise these rights, contact Battersea using the details below.

7. Cookies and Tracking at Battersea

Battersea's website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Battersea Policy Updates

Battersea may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Battersea recommends that you review this policy regularly.

9. Contact Battersea

For questions about this Privacy Policy or our data practices, please contact Battersea: